Upon subscribing, you will receive two full training sessions from our technical team. Additional follow-up training can be provided at an extra cost. You will also have access to user manuals and training videos in our training academy at any time.

Our technical team aims to respond within 24 hours on weekdays and 48 hours on weekends.

TEAMLINK is best subscribed to by a real estate agency. However, individual agents are encouraged to use the TEAMLINK app to browse available properties and connect with clients. We are also building the Conjunction Agent Network (CAN) to enable agents to collaborate directly.

We allow one subscription downgrade within a 6-month period. A 1-month notice is required for changes.

There is a 6-month minimum lock-in period after the trial. A 1-month cancellation notice is required to end your subscription after this period.

No, subscriptions cannot be transferred once you've signed up.

Yes, additional costs will be clearly outlined in your agreement before you commence your subscription.

Only users with authorised account access can make amendments. Your account is protected unless you've shared your credentials.

Payment terms are outlined in your subscription agreement. Please refer to that or contact us for further clarification.